FREQUENTLY ASKED QUESTIONS
How do I know what type of home healthcare I need?
For hourly Home Healthcare, our Registered Nurse we will conduct an initial assessment to determine the type of home healthcare services that best meet your needs and tastes. If you are a Medicare beneficiary, our clinical team will consult with your physician to determine the type of skilled services you will need for your specific medical condition.
Where can I receive home health services?
Medicare services must be provided in your residence, which can be your home, an Assisted Living Facility or an Independent Living Facility.
Private duty services can be provided anywhere you need them.
What will it cost to have home health services?
Services provided under the Medicare benefit are covered at 100%. Prices for private duty services, such as hourly or live-in care, vary depending on the level of service you select. Call 561-359-0931 to learn more.
Can you assist me if I speak another language other than English?
Activa has some bilingual staff that are fluent in more than one language. If yours is not a language that they are proficient in, they have the ability to use an interpretation service to assist with communication. For more information, click on the following link: Click Here
What are your hours of operation?
A member of our professional staff is available to assist you 24 hours a day, 7 days a week.
What is your cancellation policy for private duty services?
There are no long term contracts to sign. You may change the level of services or cancel your services all together at any time and at no additional cost.